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What is eG Enterprise?

eG Enterprise is a converged application and infrastructure monitoring solution that enables organizations to ensure peak performance of their business-critical applications and IT services. The vendor’s value proposition is that with eG Enterprise, users can monitor every layer and every…

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Recent Reviews

TrustRadius Insights

Users have found that this software is extremely beneficial for identifying and resolving performance issues in their applications, …
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Pricing

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What is eG Enterprise?

eG Enterprise is a converged application and infrastructure monitoring solution that enables organizations to ensure peak performance of their business-critical applications and IT services. The vendor’s value proposition is that with eG Enterprise, users can monitor every layer and every tier of…

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  • No setup fee
For the latest information on pricing, visithttps://www.eginnovations.com/product/p…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Citrix Performance Management with eG Enterprise [Demo]

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Converged Application and Infrastructure Performance Monitoring with eG Enterprise

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Product Details

What is eG Enterprise?

eG Enterprise is a converged application and infrastructure monitoring solution that enables organizations to ensure peak performance of their business-critical applications and IT services. The vendor’s value proposition is that with eG Enterprise, users can monitor every layer and every tier of the IT infrastructure and connect performance insights across applications, user experience, business transactions, databases, servers, hypervisors, virtual desktops, storage and network devices, and cloud with service availability and business productivity.

eG Enterprise can be used for the following:
  • Automatically discover infrastructure dependencies and visualize the topology on a single pane of glass
  • Proactively detect and diagnose bottlenecks and performance deviations
  • Easily pinpoint the root cause with a patented virtualization-aware automated root cause diagnosis technology
  • Get actionable insights and expert recommendations for infrastructure optimization and right-sizing

According to the vendor key features and benefits include:
  • Real user monitoring and synthetic transaction monitoring
  • Application performance monitoring with code-level visibility and business transaction tracing
  • Deep virtualization monitoring for VMware, Hyper-V, XenServer, Nutanix, Red Hat, and more
  • Out-of-the-box and custom reports for historical analysis, capacity planning, and compliance

eG Enterprise Features

Application Performance Management Features

  • Supported: Application monitoring
  • Supported: Database monitoring
  • Supported: Threshold alerts
  • Supported: Predictive capabilities
  • Supported: Application performance management console
  • Supported: Collaboration tools
  • Supported: Out-of-the box templates to monitor applications
  • Supported: Application dependency mapping and thresholding
  • Supported: Virtualization monitoring
  • Supported: Server availability and performance monitoring
  • Supported: Server usage monitoring and capacity forecasting

Additional Features

  • Supported: Automated root cause diagnosis
  • Supported: Automated self-learning baselines
  • Supported: Storage monitoring
  • Supported: Network monitoring
  • Supported: Cloud monitoring
  • Supported: User experience monitoring

eG Enterprise Screenshots

Screenshot of Real User Monitoring DashboardScreenshot of Transaction Flow Map - Business Transaction TracingScreenshot of Built-in Application Monitoring Dashboards with Code-Level VisibilityScreenshot of Automated Infrastructure Dependency Mapping and Root Cause DiagnosisScreenshot of Self-Learning Automatic Baseline ThresholdsScreenshot of Out-of-the-Box Reports for Historical Performance Analysis, Capacity Forecasting and Right-SizingScreenshot of Server Health Dashboard - Monitor Resource UtilizationScreenshot of VDI Monitoring DashboardScreenshot of eG Universal Management Pack for Microsoft SCOM (Citrix, VMware, Nutanix, Oracle, EMC, etc.)

eG Enterprise Integrations

eG Enterprise Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, IBM AIX, HP-UX, Oracle Linux, Solaris, CenOS, FreeBSD, Tru64, openSUSE
Mobile ApplicationApple iOS, Android, Windows Phone
Supported CountriesGlobal support across the world
Supported LanguagesEnglish, French, German, Spanish, Italian, Portuguese, Korean, Chinese, Japanese
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Comparisons

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Reviews and Ratings

(3)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found that this software is extremely beneficial for identifying and resolving performance issues in their applications, enabling them to proactively address these problems. Its user-friendly interface makes it particularly useful for beginners, as it provides detailed diagnostic information that helps users pinpoint the exact causes of dynamic issues. Additionally, the software offers valuable insights into various servers on the network, including application servers, RabbitMQ, and DB2, allowing users to stay on top of their server performance. With its single pane of glass view, users can easily pinpoint and address problems across their entire technology stack. This comprehensive coverage, coupled with proactive alerting and faster troubleshooting capabilities, empowers users to make intelligent capital investments based on the data provided by the software.

Furthermore, the software has proven to be invaluable in Citrix VDI analysis and troubleshooting, enabling proactive issue resolution in this area. By accurately pinpointing the root cause of slow performance, it helps users optimize their existing hardware and avoid unnecessary investments in new equipment. Thanks to its proactive monitoring and issue resolution capabilities, users have experienced a significant reduction in after-hours callouts. The software's effectiveness extends beyond Citrix VDI to monitoring VMware, AWS systems, servers, and applications. It provides automated visibility and debugging capabilities that contribute to seamless operations within the entire IT framework. Overall, this software ensures efficient running by continuously monitoring performance and identifying/resolving issues as they arise.

Simplified Debugging Process: Users have consistently praised the solution for simplifying and streamlining the process of debugging performance issues. By providing intuitive tools and clear insights, it enables quick problem resolution.

Enhanced Root Cause Identification: Many reviewers have found that the solution excels at accurately identifying root causes of performance issues. Its robust diagnostics capabilities allow users to drill down into issues, find their root cause, and rectify them swiftly, resulting in an enhanced overall customer experience.

Unmatched Visibility: The solution has been commended by multiple users for its comprehensive visibility across various aspects of IT infrastructure. It goes beyond just monitoring application performance, offering insights into user experience, supporting infrastructure, business transactions, and even VDI environments. This extensive visibility allows users to quickly identify the root cause of any performance issue and take necessary actions.

High upfront cost: Some users have found the upfront cost of eG to be a challenge in justifying its investment, hindering their decision to adopt the software.

Overwhelming configuration: The comprehensive coverage of different technology stacks can make eG overwhelming to configure and tweak, according to several reviewers. This complexity may pose difficulties for users in optimizing the tool for their specific needs.

Limited customization options: Several users have expressed a desire for more customization options for reports and an ability to disable certain features if needed. They feel that greater flexibility in configuring eG would better align with their unique requirements.

Reviews

(1-2 of 2)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our department employed eG Enterprise to monitor VMware, AWS, our systems, servers, and applications. It competently keeps track of the performance of all IT applications. The platform provides us with automated visibility of apps, reports stagnated apps, and debugs them. eG Enterprise ensures the efficient running of our entire IT framework.
  • Provides extensive visibility beyond the performance of apps and the entire infrastructure.
  • The excellent diagnostic capacities allow us to drill down issues and find their root cause.
  • Good APM capabilities.
  • Compact dashboards.
  • Limited customization on dashboards.
  • Less expensive licensing.
eG Enterprise has brimming monitoring potentiality; it monitors servers, applications, networks, and basically the entire infrastructure. It is a comprehensive and flexible monitoring tool with deep app diagnostic capabilities. It reports slowing down of apps and isolates the cause of the down trending. The tool is expensive but provides good value for money.
  • Deep diagnosis of issues.
  • Visibility of entire IT framework.
  • Simplified debugging.
Application Performance Management (11)
89.09090909090908%
8.9
Application monitoring
100%
10.0
Database monitoring
90%
9.0
Threshold alerts
80%
8.0
Predictive capabilities
80%
8.0
Application performance management console
80%
8.0
Collaboration tools
90%
9.0
Out-of-the box templates to monitor applications
90%
9.0
Application dependency mapping and thresholding
90%
9.0
Virtualization monitoring
100%
10.0
Server availability and performance monitoring
90%
9.0
Server usage monitoring and capacity forecasting
90%
9.0
  • Rapid and smooth trouble shooting for continued workflow.
  • The single pane of glass allows easy identification of problems across the entire framework.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We planned to use it for Citrix In-depth Monitoring. We had lot of challenges with Citrix VDI monitoring and eG Enterprise has great solution in Digital user experience monitoring. We were looking for Synthetic transaction for both thin and Thick client and eG address the same.
  • Deep visibility of user experience in VDI environments
  • Synthetic monitoring of both web-based and VDI user transactions
  • Visualize response-time break-up for websites/web applications and isolate the cause the slowness: is it in the client browser, server-side, network, or content download
  • eG Enterprise supports only traditional Deployment Architecture on Desktop, Windows server and Linux server
  • Could be Improve in Integration like accepting data from different monitoring tools and perform the data analytics like deduplication correlation etc…
  • I am sure the product is excellent for Technologies monitoring like Citrix, SAP, VMware, Oracle, Nutanix and 0365, Competitive licensing can defiantly give edge
Product is excellent for Technologies monitoring like Citrix, SAP, VMware, Oracle, Nutanix and 0365.
  • Monitoring of digital workspaces, virtual desktops, cloud desktops
  • Deep visibility of user experience in VDI environments
  • Enterprise Application monitoring like SAP ERP, Siebel CRM, Office 365, SharePoint, etc.
Application Performance Management (11)
86.36363636363637%
8.6
Application monitoring
90%
9.0
Database monitoring
80%
8.0
Threshold alerts
90%
9.0
Predictive capabilities
80%
8.0
Application performance management console
80%
8.0
Collaboration tools
80%
8.0
Out-of-the box templates to monitor applications
90%
9.0
Application dependency mapping and thresholding
90%
9.0
Virtualization monitoring
100%
10.0
Server availability and performance monitoring
80%
8.0
Server usage monitoring and capacity forecasting
90%
9.0
  • Deep dive monitoring of VDI environment has defiantly helped to maintain the reliable VDI service for Citrix and VMware Horizon and avoid lot of tickets in my ITSM
  • Product is really good however I believe its bit expensive, eG should rethink on the license cost
Its Lacking Synthetic monitoring of VDI user transactions and also doesn’t comprehensively monitor the technologies like SharePoint, SAP, Exchange etc...
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